SiteGlue AI is an AI-powered chatbot platform that allows you to automate customer support and lead generation on your website. Our SmartChat agents are customized to meet your specific needs and are powered by ChatGPT.

SiteGlue AI works by analyzing the content on your website and building a custom language model that can understand and respond to customer inquiries. The SiteGlue SmartChat agent engages with your customers in a natural and conversational manner, providing personalized support, gathering information and routes new website leads to your phone, email or 4,000+ apps on Zapier.

The first step is to scrape the website content from individual pages of your website. Once we have extracted the website content, we can use ChatGPT to summarize the content from each page.. Next, we can create a language modelin pincone.io and define data inputs, outputs and configuration. With the new language model, we train it on your summarized website content. Finally, we prompt ChatGPT to answer domain-specific questions based on the content of the website. To do this, we use a keyword extractor to identify relevant keywords in the question, and then pass those keywords as input to your language model. The language model will then generate an answer based on the website content, and we use the answer to respond to the user's question. Overall, SiteGlue leverages ChatGPT to buiild SmartChat agents trained on customers' websites using web scraping, natural language processing, and machine learning.

Yes, SiteGlue AI allows you to build a custom SmartChat agent that is tailored to your website, FAQs and customer service documentation. You can choose the tone and style of the SmartChat agent as well as the questions it asks and the responses it provides.

Yes, with SiteGlue it is easy to train a SmartChat agent on ChatGPT using pages from your website, your FAQs and customer documentation. With one line of code you can add the SmartChat agent to your website to engage visitors and boost conversions. Our platform includes a dashboard that allows you to monitor SmartChat agent conversations and custom the SmartChat widget to include Web Chat, Contact Us, Appointment, Online Reviews or connect visitors to your Facebook Messenger page.

SiteGlue AI can benefit your business by automating customer support, reduce phone calls and boost website conversions up to 40%. Our SmartChat agents provide a seamless and personalized customer experience, and our platform makes it easy to gather customer information and route new leads to your phone, email, or CRM.

SiteGlue AI SmartChat agents are designed to handle a wide range of customer inquiries, but there may be times when a question is outside of the SmartChat agents training. In this case, the SmartChat can be programmed to escalate the conversation to a human customer support representative.

SiteGlue AI takes data privacy and security seriously. Our platform is designed to handle sensitive customer information in a secure manner, and we comply with industry-standard data protection regulations.

SiteGlue AI offers a range of support options, including a knowledge base, online chat support, and phone support. Our support team is available to help you with any questions or issues you may have.

Yes, SiteGlue AI is HIPAA compliant. Our platform uses Paubox encryption to ensure the secure transmission of protected health information (PHI) in accordance with HIPAA regulations. This means that SiteGlue AI is a suitable solution for healthcare providers and other organizations that deal with sensitive health information. Please note that using SiteGlue AI to handle PHI requires additional configuration and setup. Our support team can help you ensure that your chatbot is configured correctly to handle PHI in a HIPAA-compliant manner.

After you activate SiteGlue AI, we'll analyse your website pages and train ChatGPT to answer questions specific to your web pages, setup your locations and configure new lead email notifications based on your dashboard users. In addition, we'll customize your SmartChat widget based on your website color scheme and email you the code to install the chat widget in the footer of your website. Please allow 3-5 business days for ChatGPT training and ccount setup.

Your SmartChat Agent is programmed to send new eads to your email, phone and 4,000+ apps on Zapier.. Each lead notification includes First Name, Last Name, Email Address, Phone number and conversation transcript so you and your team can instantly follow up and close the sale.

Absolutely not. No long term contracts here at SiteGlue AI. We operate on a month-to-month basis and believe that if something is working for you, then you will continue to utilize our services to help grow your business.

We will charge your credit card each month based on your selected plan plus charges for SmartChat leads in excess of your plan.

Yes. Using Zapier, your SmartChat Agent information can automatically post new lead contact information and a transcript of the conversation to any CRM with a Zapier Zap.

Each SiteGlue AI plan includes 1 website inbox associated with your domain. If you need to install a SmartChat Agent on another website your can add a website inbox to your plan.