SmartChat Agent Pricing
We'll staff your website with an industry specific SmartChat Agent to engage visitors, answer common questions, qualify prospects and route new leads to your email, phone and CRM automatically.
SmartChat Features
- SmartChat Live Chat Agent
- Live Chat Handoff
- Live Chat Scheduling
- Business Text Messaging
- Real Time Notifications
- Unlimited Conversations
- Unlimited Leads
- Unlimited Dashboard Users
- Multiple Location Support
- Weekly and Monthly Reports
- Google Analytics Integration
- Zapier Integration
- AdWords Tracking
- Knowlege Base FAQs
I have locations
SmartChat FAQs
Leverage AI to engage visitors, answer common questions and route new leads to your phon, email and CRM.
What is SmartChat?
SiteGlue AI has developed artificial intelligence to simulate the experience with a live chat agent. Our proven AI powered conversation flow is pre-programmed and customized for your website. Our industry specific SmartChat Agents reduce bounce and increase conversions by instantly engaging visitors, qualifying leads and gathering contact information 24 hour a day 7 days a week. SiteGlue customers have seen up to an 80% reduction in cost over outsourced live chat customer support agents.
Can I install the SmartChat widget on multiple websites?
Yes, you can install your SmartChat Agent on any of your websites or landing pages to instantly engage visitors and boost conversions.
Can I make changes to the SmartChat conversation flow?
With each new SiteGlue account, we’ll configure our standard SmartChat Agent based on your business website and branding. After your SmartChat Agent has been configured, just email support@getsiteglue.com with any content changes needed to our standard lead capture conversation flow. Custom development is available for businesses that need additional features or third party integration.
How do I receive new leads from my SmartChat Agent?
Your SmartChat Agent is programmed to send hot leads to your email, phone and CRM. Each lead notification includes First Name, Last Name, Email Address, Phone number and conversation transcript so you and your team can instantly follow up and close the sale.
What can I expect after I deploy my SmartChat Agent?
We typically see a 20-25% conversion rate for each SmartChat session. For example, our SmartChat Agent generated 430 qualified leads from just 2,150 live chat sessions in 6 weeks.
Are there any contracts or long term commitments?
Absolutely not. No long term contracts here at SiteGlue AI. We operate on a month-to-month basis and believe that if something is working for you, then you will continue to utilize our services to help grow your business.
How am I billed?
We will charge your credit card each month based on your selected plan.
Can you send new leads to my CRM?
Yes. Using Zapier, your SmartChat Agent information can automatically post new lead contact information and a transcript of the conversation to any CRM with a Zapier Zap.
What happens after I sign up?
After you activate SiteGlue AI Starter, we'll setup your SmartChat agent using one of our industry specific lead capture conversation flows, customize the conversation flow with your specific business information and configure new lead email notifications based on your requirements. In addition, we'll customize your chat widget based on your website color scheme and email you a link for testing as well as the code to install the chat widget in the footer of your website. Account setup process is completed in 12-24 hours.
Can I make changes to the SmartChat conversation flow?
With each new SiteGlue account, we’ll configure one of our industry specific SmartChat Agents based on your business website and branding. After your SmartChat Agent has been configured, just email support@getsiteglue.com with any content changes as needed. Custom development is available for businesses that need additional features or third party integration.